📦 Return Eligibility
To qualify for a return, the following conditions must be met:
Unused & Unopened: Products must be unused, unopened, and in their original packaging.
Original Condition: All tags, accessories, labels, and included items must be intact.
Eligible Products: Only products that meet our return criteria are eligible for return.
Proof of Purchase: Customers may be required to provide their order number or invoice to initiate a return.
🚚 Return Shipping & Charges
Return shipping costs are the customer's responsibility unless the product is defective, damaged, or incorrectly delivered. In such cases, please contact our customer support team for assistance.
💳 Refund Process
Once the returned product is received and inspected, eligible refunds will be processed to the original payment method or through another mutually agreed method. Refund processing time may vary depending on the payment provider.
⚠️ Non-Returnable Items
Perishable goods and products that do not meet the return conditions are not eligible for return, except where applicable law requires otherwise.
📞 How to Request a Return
To request a return, please contact our customer support team within 3 days of delivery and provide your order details along with the reason for the return. Our team will guide you through the next steps.
💙 Our Commitment to You
Your satisfaction is important to us. We are committed to handling every eligible return fairly and providing a dependable shopping experience.
ASMI — Your satisfaction is our priority!
