Privacy Policy
Last updated: 29 October 2026
This policy explains how ASMI SUPER SHOP ("Asmi", "we", "us") collects, uses and protects your information when you use the Asmi Shop mobile apps (Android and iOS) and the website asmishop.com (together, the "Service").
1. Information we collect
Information you give us
- Account details: name, mobile phone number, email address (optional) and password.
- Delivery details: delivery addresses and any notes you add to an order.
- Orders: the products you buy, order history, payment method chosen and order status.
- Messages you send to our customer support, including live chat.
Information collected automatically
- Device information: an app-generated device identifier, device model, operating system and app version.
- Push notification token, so we can send you order updates and offers.
- Location: only if you allow it, to help fill in your delivery address. You can turn this off in your phone's settings.
- Usage information: pages and products viewed, searches, items added to cart and whether you opened a notification.
2. How we use your information
- To create and manage your account and verify your phone number (including password reset by SMS code).
- To process, deliver and support your orders.
- To send order updates and, if you have not turned notifications off, offers and promotions.
- To measure how well our offers and notifications work and to improve the Service.
- To prevent fraud and keep the Service secure.
- To meet legal and accounting obligations.
3. Payments
Most orders are paid by cash on delivery. If you pay online (for example with bKash), the payment is handled by that payment provider. We do not store your card or mobile-wallet PIN or password.
4. Sharing your information
We do not sell your personal information. We share it only with:
- Delivery staff and partners, who need your name, phone number and address to deliver your order.
- Service providers that run parts of the Service for us: Google Firebase (push notifications and app security), Meta/Facebook (app analytics and measuring advertising), our SMS provider (verification codes) and our hosting provider.
- Payment providers, when you choose to pay online.
- Authorities, when the law requires it.
5. Data retention
We keep your account information while your account is active. Order records are kept as long as needed for delivery, customer support, and legal and accounting requirements.
6. Your choices and rights
- You can view and update your profile and addresses in the app.
- You can turn off push notifications or location access at any time in your phone's settings.
- You can ask us to delete your account and personal data by contacting us using the details below. We will delete it unless we must keep certain records by law.
7. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and hashed passwords. No method of transmission or storage is completely secure, but we work to protect your data.
8. Children
The Service is not directed at children under 13, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with its "Last updated" date.
10. Contact us
ASMI SUPER SHOP
Plot #45, Probal Tower, Ring Road, Mohammadpur, Dhaka-1207, Bangladesh
Phone: 09617900200
Email: support@asmishop.com
